When someone dies, one of the first things you need to do is let people know. It’s a hard task, but it has to be done. This guide will help you with who to tell, what to say, and how to share the news in a way that feels right. You don’t have to figure it out alone.
You’ll learn how to talk to immediate family, close friends, employers, and others. We’ll cover the best ways to communicate—phone calls, texts, emails, and social media. There are sample messages you can use, and tips on how to keep things simple and respectful. Knowing who to notify first can help you move forward without added stress.
The goal is to make this part of grieving a little easier. You’re not expected to get it perfect. You just need to share the news with care. This article gives you clear steps and real examples so you can take action when you’re ready.
Who to notify first after a death
Start with the people closest to the person who died. These are the ones who need to hear the news directly and quickly. Waiting too long can cause confusion or hurt feelings.
The first people to tell are usually the immediate family. This includes parents, children, siblings, and spouses or partners. If the person who died had children, they should be told as soon as possible. If they’re young, it helps to have someone they trust deliver the news.
After immediate family, reach out to the next of kin. This might be a grandparent, aunt, uncle, or cousin, depending on the situation. If there’s a legal next of kin listed in documents, they may need to be involved in decisions.
Close friends who were important to the person should also be told early. Think about who was in regular contact or shared a deep bond. These people often provide support and may want to help with funeral arrangements.
If the person was working, their employer should be notified. This is usually done by a family member or someone named in legal documents. The employer will need to know so they can handle payroll, benefits, and time off.
Some people choose to tell a small group first, then let them help spread the word. This can ease the burden. Others prefer to make one announcement and let people share it. Both ways are okay. Do what feels manageable for you.
How to break the news to family and friends
Telling someone a loved one has died is never easy. You might feel anxious or unsure what to say. Keep it simple. You don’t need to explain everything right away.
The best way to deliver the news is by phone or in person. Texts and emails are faster, but they can feel cold. If you can, call the person. Hearing your voice helps them feel supported.
Start the conversation with a clear statement. Say something like, “I have some sad news to share.” Then say the person has died. Use their name. For example: “James passed away last night.” Avoid vague phrases like “he’s gone” or “he’s with the angels.” Those can confuse people at first.
After you share the news, give the person a moment. They might cry, ask questions, or go quiet. Let them react. You don’t have to fill the silence. Just say, “I’m here if you want to talk.”
If you’re not sure how to start the call, here’s a short script:
- “Hi, it’s me. I’m calling because I have some hard news.”
- “Mom died this morning. She was at the hospital, and we were with her.”
- “I just wanted you to hear it from me.”
- “I don’t have all the details yet, but I’ll let you know when we do.”
You don’t have to give every detail. Things like cause of death or medical history are private. Only share what you’re comfortable with.
If you’re telling a child, use clear words like “died” or “dead.” Don’t say “passed away” or “went to sleep.” Kids can take those literally. Keep the explanation short and honest. Let them ask questions. Answer in a calm voice.
For older adults or people with health issues, consider who should deliver the news. If someone has heart problems or dementia, a doctor or close family member might need to be present.
What to say when someone dies
You don’t need perfect words. Just speak from the heart. People will understand if your voice shakes or you pause. They’re feeling the loss too.
Use simple language. Say “died” instead of “passed” or “lost.” It’s clearer and helps people process the news faster. For example: “My brother died last night” is better than “We lost my brother.”
Include basic facts: the person’s name, when they died, and where. If you know the cause, you can share it, but only if you want to. You’re not required to explain.
Here are a few examples of what you can say:
- “I’m calling to let you know that Sarah died peacefully at home last night. We were with her.”
- “Dad had a heart attack this morning and didn’t make it. The doctors did everything they could.”
- “Alex died in a car accident yesterday. It was sudden and unexpected.”
If you’re not ready to talk, it’s okay to say that. You can say, “I don’t have the strength to talk long right now, but I wanted you to know.” Most people will respect that.
Some people worry about saying the wrong thing. Just being there matters more than the words. If you cry, it’s okay. If you repeat yourself, it’s okay. This is a moment of grief, not a speech.
How to tell someone about a death over the phone
Phone calls are one of the most personal ways to share the news. You can hear each other’s voices and offer comfort in real time. But calling can feel overwhelming. Here’s how to make it easier.
Before you call, take a few deep breaths. Have a glass of water nearby. Sit down in a quiet place. You don’t have to rush.
Start with a gentle opener. Say, “Hi, I need to talk to you about something important.” That prepares the person for serious news.
Then say the person has died. Name them. Say when it happened. Keep it short. For example: “Grandma died this morning. She was at the hospice center, and we were with her.”
Let the person respond. They might cry, ask questions, or need time to process. Don’t rush to explain everything. Just be there.
If the person asks for details you don’t have, say, “I don’t know yet. We’re still getting information.” It’s honest and okay.
End the call by offering support. Say, “Thank you for listening. I’ll keep you updated on the funeral plans.” Or “If you want to talk more later, I’m here.”
After the call, write down who you told and when. This helps you keep track and avoid missing anyone important.
Using email to notify people of a death
Email is useful when you need to tell a lot of people at once. It gives you time to write what you want and send it when you’re ready. It’s also good for people who live far away.
If you choose email, keep the message short and clear. Don’t write a long story. Stick to the facts and your feelings.
Here’s a sample email:
Subject: Sad news about Michael
Hi everyone,
I’m writing to let you know that Michael died last night at the hospital. He had been sick for a while, and we were with him when he passed.
We’re still making plans for the funeral. I’ll share those details as soon as I can.
Thank you for your love and support. It means a lot during this hard time.
With love,
Jane
You can send this to family, friends, coworkers, or a wider group. If you’re not comfortable sending it yourself, ask someone you trust to help.
Avoid sending the email late at night or early in the morning. People might see it when they’re not ready. Mid-morning or early afternoon is better.
If someone replies, you don’t have to answer right away. It’s okay to say, “I saw your message. I’ll respond when I can.”
Sharing the news on social media
Some families use social media to announce a death. It can be a quick way to reach many people. But think about who will see it and how they’ll react.
If you post, keep it respectful. Don’t share graphic details or opinions about the death. Stick to the basics.
Here’s an example of a social media post:
I’m heartbroken to share that my husband, David, died last night. He was 54 and fought a long battle with illness. We were with him, and he was at peace.
Funeral plans will be shared soon. Thank you for your kind thoughts and messages.
Posting online means anyone can see it. If you want more control, use a private group or send direct messages instead.
Some people worry about public comments or unwanted attention. If that feels stressful, skip social media. Use phone calls or emails instead.
If you do post, ask a friend to help manage messages. You don’t have to respond to everyone. Just focus on what feels right.
Informing the employer of the deceased
If the person who died was working, someone needs to notify their employer. This is usually done by a spouse, child, or close family member.
Call the workplace directly. Ask to speak with their manager or the hr department. If you don’t know who to call, check their email signature or employee badge.
Say something like: “I’m calling because my father, John Smith, worked at your company. He died last night, and I wanted to let you know.”
The employer will ask for basic details: full name, job title, and date of death. They may also ask for the name of the funeral home. Have that information ready if you have it.
The company will stop payroll, close the employee’s account, and start processing benefits. They may offer bereavement support or a death benefit if it’s part of the package.
Ask if there are any documents you need to return, like a laptop or badge. Also ask about final pay, unused vacation time, or pension plans.
If the person was self-employed, you’ll need to contact clients, business partners, or agencies on their behalf. That can wait until you’re ready.
Handling funeral details and service information
Once people know about the death, they’ll want to know about the funeral or memorial service. You don’t have to have all the answers right away. But sharing basic plans helps others support you.
Funeral arrangements usually take a few days to set up. Once you know the date, time, and location, share it with family and friends.
You can include service information in an email, obituary, or social media post. Keep it clear and easy to read. For example:
- Visitation: Thursday, June 20, 4–7 pm at Greenwood Funeral Home
- Funeral service: Friday, June 21, 10 am at St. Paul’s Church
- Burial: Friday, June 21, 12 pm at Maple Hill Cemetery
- Reception: Friday, June 21, 1:30 pm at the Community Center
If the service is private, say so. For example: “The funeral will be for family only. We’ll share a public memorial date soon.”
An obituary is another way to share news and details. It can be published in a newspaper or online. It often includes a photo, life summary, and survivor list. You can write it yourself or ask the funeral home to help.
For more help with planning, see planning a meaningful farewell: a comprehensive guide to funeral and memorial services.
Creating a communication plan after a death
You don’t have to handle every message on your own. A communication plan can help you stay organized and reduce stress.
Pick one or two people to help share the news. They can make calls, send emails, or update a family group chat. This gives you space to grieve.
Decide who tells which group. For example:
- You tell immediate family
- A sibling calls extended family
- A close friend updates the social circle
- A coworker informs the office
Use a shared document or notebook to track who has been told. Write down names, dates, and how they were notified. This helps avoid missed calls or double messages.
If people keep asking for updates, consider setting up a central place for information. A private Facebook group, email thread, or website can work. Update it when there’s something new.
You don’t owe anyone an update. If you’re not ready to talk, say, “I’ll let you know when I can.” Most people understand.
Offering and receiving emotional support
After a death, people often say “let me know if you need anything.” But it’s hard to ask. Instead, offer specific help. Say things like:
- “Can I bring dinner tomorrow?”
- “I’ll pick up the kids from school this week.”
- “I can call the insurance company if you want.”
If you’re the one grieving, it’s okay to accept help. You don’t have to do everything. Let people support you in small ways.
Some people will say the wrong thing. They might say “they’re in a better place” or “time heals all wounds.” You don’t have to agree. Just say “thank you” and change the subject.
If you feel overwhelmed, talk to someone you trust. Or reach out to a grief counselor. Support groups can help you feel less alone.
For more resources, visit grief support & resources: coping with loss and finding healing.
What not to do when notifying others
There’s no perfect way to share sad news. But there are a few things to avoid.
Don’t post the news on social media before telling close family. It’s better they hear it from you first.
Don’t share private medical details. You don’t have to explain the cause of death unless you want to.
Don’t feel pressured to answer every call or message right away. It’s okay to take time.
Don’t apologize for crying or being upset. This is a hard moment. Your feelings are valid.
Don’t let others tell you how to grieve. Some people want to talk, others don’t. Both are okay.
Sample messages for different situations
Sometimes it helps to see how others have worded their messages. Here are a few templates you can use or adapt.
Telling a sibling
“Hey, I just got word that Mom died this morning. The nurse called and said she passed peacefully. I’m going to the hospice now. Can we talk later about what to do next?”
Notifying a friend
“I wanted you to know that Emily died last night. It was sudden—she had a stroke. We’re all in shock. I don’t have details yet, but I’ll keep you posted.”
Email to coworkers
Subject: In memory of Robert Jenkins
Dear team,
I’m sharing that our colleague Robert Jenkins passed away last night after a brief illness. He was a valued member of our team, and his kindness touched many of us.
Funeral details will be shared when available. Thank you for respecting the family’s privacy during this time.
Sincerely,
Lisa, HR Manager
Social media announcement
With heavy hearts, we share that our father, James Williams, died yesterday. He was surrounded by family and at peace. We’re making arrangements for a service and will share details soon. Thank you for your love and support.
Next steps and where to get help
After you’ve notified people, there are other tasks to handle. You may need to find legal documents, contact insurance companies, or plan the service.
For a full list of what to do right after a death, see what to do immediately after a death: a step-by-step checklist.
If you’re looking for important papers like a will or life insurance policy, it helps to know where to look. Check safe deposit boxes, filing cabinets, and personal records.
For guidance, read locating important documents after a death: will, insurance, pre-arrangements.
Grief doesn’t follow a timeline. Some days will be harder than others. Be kind to yourself. Rest when you need to. Talk to someone if you’re struggling.
And if you’re mourning a pet, know that your grief is real. Animals are family too. For support, see coping with pet loss: a guide to grief and healing.
You don’t have to get everything right. You just have to get through it. One step at a time.

Daniel specializes in demystifying the legal, financial, and logistical side of end-of-life services. With a background in regulatory writing and a sharp eye for accuracy, he breaks down complex topics like FTC funeral rules, price transparency, and pre-need contracts.
Specialty Topics: Funeral home pricing guides, consumer rights, funeral insurance, veterans’ benefits.
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